Privacy policy
Tentarix is committed to protecting and respecting your privacy
This website is operated by Tentarix (“we”, “our” and “us” are words used to refer to Tentarix within this policy). By using and visiting our website and by submitting your information to us, you agree to us using your information as set out in this privacy policy. This privacy policy applies solely to the website www.tentarix.com and not to any other website or service. We may make changes to this policy from time to time. If we do make changes, we will post the changes on this page and they will apply from the time that we post them. This policy was last changed on 04 January 2022.
Data protection principles
We comply with applicable data protection law. This means that when processing personal information for any purpose we must ensure it is:
Used lawfully, fairly and in a transparent manner
Collected only for valid purposes that have been clearly explained and not used in any way that is incompatible with those purposes
Relevant to the purposes we have told you about and limited only to those purposes
Accurate and kept up-to-date
Kept only as long as necessary for the purposes we have informed you about
Kept securely
We expect all staff (full-time and part-time employees, agents, contractors and other third parties who provide services for, or on behalf of Tentarix, collectively referred to in this notice as “staff”) to follow these privacy principles and the standards when processing personal data on our behalf.
Your personal data
Any personal information that you do provide us with is used exclusively by Tentarix to inform you of current and future activities relating to Tentarix as described in this website. We will treat the personal information that you have supplied to us in accordance with our responsibilities under the EU General Data Protection Regulation (GDPR) and the Data Protection Act 1998 as it applies in the United Kingdom and will not pass it to any outside organisations or individuals unless we are required to do so by law.
Data we collect
We will only ever collect the information we need. We collect two kinds of information:
Personal data:
If you complete an online form, for example, signing-up to our newsletter, register for an event or download a file, then we may collect personal data about you such as:
Title
Name
Email address
Job title
Company or organisation
Specialism or area of interest
This information is used by us to administer the website, register you for any events or communications that you have signed up to and respond to any queries or requests for information you may have.
Non-personal data:
Non-personal data includes information such as IP addresses, web pages accessed and files downloaded (via tools such as Google Analytics and Pardot). This helps us to determine how our website is being used. We may also collect information about how you use the website through the use of cookies (and other similar technologies), as part of improving the content and functionality of the website. For more information about the use of cookies, please see below.
Security of your personal data
Tentarix uses industry standard technology to ensure the security of your data, and makes every effort to protect against the loss, misuse and alteration of any data provided to us. Data transmission over the internet is inherently unsecure and no transmission can be guaranteed as one hundred percent secure.
How long do we keep your data?
We review the personal data that we store on at least an annual basis. Depending on the type of consent provided we will either periodically remove user data or validate that there is an ongoing reason to store the information.
Opting out
You can at any time choose to opt out from receiving communications from us by unsubscribing from our emails (in the footer of the email), or by emailing us on the address below.
Access to, updating and deletion of your personal data
If you would like to see the information that we collect about you or to make changes to this information, or you would like us to remove your personal data, please contact us at the email below.
Contact details
Data Protection Representative: Andy Gosden, Head of Human Resources
Tentarix takes no responsibility for the content provided by external websites which may be linked to this site.
Security of your personal data
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Contact details
We hope that we can resolve any query or concern you raise about our use of your information please contact our Data Protection Representative at info@tentarix.com.
If not, contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.
Cookie Policy
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We have tried to cover all cookies in this list that we or our service providers use. Please be aware that there may be a delay in updating this list. If you do notice any discrepancies please be sure to let us know.
Category 2: performance cookies
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.
“By using our website, you agree that we can place these types of cookies on your device.”
Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit. For more help on how to disable your cookies or delete them, visit www.aboutcookies.org
If you have provided us with personal information through this website and wish to have it removed from our records, you may send an email back by ‘return’ every time you receive an item of mail using the title ‘unsubscribe’.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us at info@tentarix.com.